Traffic around Heathrow Terminal 3 builds fastest on weekday mornings and early evenings, when commuters share the M4, A4 and M25 with airport and local traffic. A journey before 8am or after 5pm on a weekday is when it is worth allowing extra time; outside those windows, and at weekends, the roads are usually calmer. Either way, our drivers build a buffer into every pickup so a slow patch of traffic does not turn into a rushed one.
We confirm where your driver will meet you well before travel day, and for airport connections the flight is tracked so the pickup follows your actual landing time. The normal airport routine still sits either side of the drive — check-in and security if you are departing, passport control and baggage reclaim if you are arriving — and both are covered by the waiting time built into the fare.
Mentioning your group size and luggage at booking, rather than on the day, means we bring the right car from the start — a saloon for four passengers and two large cases, or an estate, MPV or 8-seater when there is more to carry. Expect more demand for this kind of journey around school holidays and summer, so a little lead time helps when it comes to booking the right vehicle.